Privacy Policy

Last updated: April 10, 2026

1. Introduction

Ice Guys DFW ("we," "our," or "us") operates the website iceguysdfw.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us about our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

2. Information We Collect

We may collect information about you in the following ways:

  • Contact Information: Name, email address, phone number, and business name when you submit a contact or service request form.
  • Location Information: General service area information you provide (city, zip code) to determine service availability.
  • Usage Data: Browser type, IP address, pages visited, and time spent on the Site, collected automatically via standard web analytics tools.
  • Communications: Records of correspondence if you contact us by email or phone.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and schedule service appointments
  • Provide, operate, and maintain our services
  • Send service-related communications and updates
  • Improve and optimize our website and offerings
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly without cookies.

5. Third-Party Services

We use trusted third-party services to operate our business, including:

  • Jobber – for service scheduling and customer relationship management. Jobber's privacy policy governs any information submitted through their platform.
  • Google Fonts / Google Analytics – for website performance and analytics. Google's privacy policy applies to data collected by these services.

These third parties have access to your personal information only as necessary to perform their functions and are obligated not to disclose or use it for other purposes.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete data we hold about you. To exercise these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: